Services · Operations

Your processes run while you work, without breaking what already works.

You already have tools and habits. The point isn't to replace them, it's to slot automation between the existing tools without interrupting the business.

Architecture practices · accountants · firms · shops with staff

What you get

  • Automation of 2 to 4 business processes (quotes, invoicing, reminders, bookings, first-line support)
  • Integration with your current tools rather than replacement
  • Records register and FADP / GDPR compliance documentation
  • Monthly prepared / observed / verified dashboard

Concrete examples

  • Bookings and automatic reminders, cancellations handled
  • Quotes generated from a form, followed up on day 7 and day 21
  • First-line replies drafted by the agent, sent by your team
  • Payment reconciliation and overdue chasing
  • Tenders, quantity take-offs and site minutes: extraction, formatting, follow-up
Frequently asked

What people ask me before signing.

What about my client data?

Processing compliant with the revised Swiss FADP and the GDPR. Hosting in Switzerland or the EU depending on your requirement, data minimisation, a signed processing agreement, and a records register handed over. Sensitive data does not leave the agreed perimeter.

Will this interrupt my business?

Rollout runs alongside your current process: for two to four weeks the old and the new run in parallel and the results are compared. We only switch over when the numbers agree.

Am I becoming dependent on you?

The code, the configuration and the documentation belong to you and are handed over. No proprietary formats, no captive licences. You can take the work in-house or hand it to someone else at any point.

What if the agent gets it wrong in front of a client?

Nothing client-facing goes out without approval, unless you explicitly decide otherwise after an observation period. By default, the agent drafts and a human sends.

Our method

Real log extract

The prepared / observed / verified grid is our internal standard. It separates what the system intended to do, what it did, and what a human checked. That is what makes an automation defensible.

Choose an example
Thursday 06.08 · today's boxes 38 boxes
Prepared · 07:12

38 boxes composed from today's harvest, 2 substitutions proposed (fennel → chard).

Observed · 07:14

38 delivery notes printed, 4 client emails sent, 1 delivery failure reported.

Verified · 08:03

Checked and signed — substitution rejected for 1 client with an allergy, corrected by hand.

Estimated saving: 4 h 20 per week
Friday 31.07 · month-end close 52 invoices
Prepared · 06:40

52 invoices drafted from the delivery notes, 3 quantity discrepancies flagged.

Observed · 06:44

49 invoices sent, 3 held back, 1 invalid email address.

Verified · 09:15

Checked and signed — 2 discrepancies confirmed by the client, 1 corrected before sending.

Estimated saving: 6 h per month
Monday 04.08 · overdue payments 7 cases
Prepared · 08:05

7 reminders drafted, tone matched to how long the payment has been overdue. None sent.

Observed · 08:31

5 reminders sent after your approval, 2 set aside at your request.

Verified · 08:34

Checked and signed — 1 client in dispute removed from the list before sending.

Estimated saving: 2 h per month
This is the only thing I sell: you see what the agent proposed, what it actually did, and who signed off on it.

The assessment is free and commits you to nothing.

Forty-five minutes, a written map of what can be automated in your business, and a number. What you do with it is up to you.